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29/38Information processing and decision-making

Information processing chain

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Information Processing Chain

The brain processes sensory information in a chain of stages. Wickens & Hollands (Engineering Psychology and Human Performance, 3rd ed., 2000) describe the model most cited in aviation, adopted by ICAO Doc 9683 §3 among others.

The stages

  1. Sensory input — vision, hearing, vestibular (see [[aufbau-des-auges]], [[hoeren]], [[vestibulaeres-system]]).
  2. Sensory memory (ultra-short term) — visual trace ~0.5 s (iconic), auditory trace ~2–4 s (echoic). Contents fade if not attended.
  3. Attention / perception — selection of relevant stimuli. Here awareness of "what do I see?" arises.
  4. Short-term / working memory — see detail below.
  5. Long-term memory — procedures, emergency checklists, experience. Available through practice and routine.
  6. Decision / plan — based on perception + memory + goals.
  7. Execution / motor — control input, radio call.
  8. Feedback — result re-enters via senses → loop.

Short-term memory — capacity and duration

Research has refined the figures over the years. Both pairs are relevant for the PPL exam:

SourceCapacityDuration
Miller (1956) The Magical Number Seven, Plus or Minus Two7 ± 2 items (chunks)~15–30 s without rehearsal
Cowan (2001) The magical number 4 — modern replication4–5 items (true chunks without rehearsal)~10–20 s
EASA / PPL exam materials (standard assumption)5 ± 2 items10–20 s

In the cockpit context: radio clearances, frequencies, altitudes are held briefly in short-term memory. Long ATC clearances ("cleared via H4, then direct ABC, climb FL85, squawk 1234") can exceed this capacity — hence writing down and read-back are essential.

Bottlenecks and consequences

Sensory limits. What isn't in the visible area (e.g. behind the cockpit pillar) cannot be processed — hence the active scan pattern [[visuelles-scannen]].

Attentional breadth. Humans cannot execute two cognitively demanding tasks in parallel ("attentional bottleneck"). Control precision drops while speaking — see [[aufmerksamkeit-workload-situational-awareness]].

Working-memory overflow. Long ATC clearances exceed 5–7 elements → error-prone. Solution: write down, read-back, standard phraseology.

Tunnel thinking under stress. High arousal narrows perceivable information; peripheral cues (fuel quantity, altitude) escape.

Practical implications

  • Chunking (CTR → radio clearance → setup → briefing) reduces working-memory load.
  • Mnemonics (e.g. "GUMPF" for final check) replace lists with one memorised word.
  • Checklists offload information into the software (S in SHELL).
  • Read-back secures working memory through immediate sensory feedback.
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