Human PerformanceLektion 30 von 38
30/38Information processing and decision-making

Attention, workload, situation awareness

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Attention, Workload, Situational Awareness

Attention

Selective — one task is chosen, others suppressed (cocktail-party effect). Divided — two or more tasks simultaneously; works only when tasks are in different modalities (visual + auditory) or one is highly automated. Sustained — over long time (cruise, holding); very error-prone in monotony ("vigilance decrement").

Cockpit bottleneck: the eye. Only a few degrees of central vision carry sharp information; everything else is peripheral motion/brightness image (see [[aufbau-des-auges]], [[visuelles-scannen]]).

Visual scanning — sector method

The most effective scan method (per FAA AC 90-48E Pilots' Role in Collision Avoidance):

StepDescription
1. Sector divisionDivide horizon into sectors of 10–20° width
2. Sequential scanningGo through sectors systematically (left → right or reverse)
3. Pause per sector~ 1 second per sector — brief fixation so the eye can focus
4. OverlapAllow slight overlap between sectors to leave no blind strip
5. RepeatComplete horizon scan every ~10–20 seconds

Saccadic eye movements without fixation produce no sharp image — hence the 1-second pause per sector.

Collision-traffic detection: between recognition and initiation of an avoidance manoeuvre typically 5–10 seconds pass (reaction time + decision + control input).

Workload

Workload = ratio of task demand to available cognitive capacity. Both change in flight:

code
    High ┐                              ┌── Departure / Approach
Workload│        Cruise               ╱
         │                            ╱
         │     ──────────────────────╱
         │
    Low  ┘
         0 ────── Time ───────────────────

Underload (cruise, autopilot engaged, clear weather) leads to vigilance decline, microsleep. Overload (multiple frequency changes + approach + traffic) leads to task shedding (= dropping tasks): typical case is radio is noticed, altitude is not.

Measures: NASA TLX questionnaire, heart rate variability, eye-tracking.

Situational Awareness (SA) — Endsley 1995

Endsley (Human Factors 37(1), 1995) defines SA in three levels:

  1. Perception — what elements are in my environment? (e.g. traffic 11 o'clock 500 ft below, cloud base 1,200 ft)
  2. Comprehension — what do they mean together? (Conflict vector? Cloud trend?)
  3. Projection — what will happen in next minutes? (Does traffic cross us in 30 s? Will base drop below VFR minima?)

Loss already at level 1 is the most common cause of VFR-into-IMC. Level 3 is the hardest — requires mental model of the situation.

Maintaining SA

  • Actively scan rather than wait.
  • Speak out loud ("Altitude is 3,500 ft, clear to descend to 2,500") uses auditory.
  • Trend monitoring — every 5 min once check briefing position.
  • Checklists offload working memory and free SA capacity.

Pilot personality and behaviour

Optimal pilot traits

Psychological research (NASA, aeromedical studies) identifies a preferred personality profile in airline pilots and safety-oriented GA pilots:

TraitIdeal levelReason
Extroversionmedium-highsupports communication, crew resource management
Emotional stabilityhighkeeps calm under stress, avoids impulsive decisions
Conscientiousnesshighchecklist adherence, procedure fidelity
Opennessmediumflexible to new situations, not rigid
Agreeablenessmediumcooperative without conflict avoidance

Best combination: extroverted + (emotionally) stable.

Hazardous attitudes (5 dangerous mindsets)

The FAA in the 1980s (based on NTSB accident analysis) identified 5 typical pilot-hazardous attitudes. Documented in FAA-H-8083-25B Chapter 2 and AC 60-22 Aeronautical Decision Making:

Hazardous attitudeDescriptionAntidote (counter-thought)
Anti-authority ("Don't tell me what to do")Rejection of rules, instructions, authorities"Follow the rules. They are usually right."
Impulsivity ("Do it now, fast!")Acts without thinking"Not so fast. Think first."
Invulnerability ("It won't happen to me")Believes immune to accidents"It could happen to me."
Macho ("I can do it")Risk-taking for self-display; wants to impress"Taking chances is foolish."
Resignation ("What I do makes no difference")Passive, gives up, trusts fatalism"I am not helpless. I can make a difference."

Important observations:

  • Macho and invulnerability often appear in combination — the pilot who "can do it" often also believes that "nothing will happen to them". This combination is particularly accident-prone.
  • Show-off risk: some pilots tend to take unnecessary risks when they feel observed and admired (e.g. low passes in front of friends, low flyover of family).

Conflict resolution — active listening

In interpersonal conflicts in the cockpit or with ATC, active listening and reacting to arguments is demonstrably the best method:

  • Truly understand the other's standpoint, not just wait until you can respond.
  • Address concrete arguments, don't react emotionally.
  • Keep the factual level — separation person/issue.

Flying skills — permanent behaviour change

Flying skills arise from a permanent behaviour change — i.e. through practice and experience. There is no "shortcut":

Learning phaseProperty
Knowledge acquisitionBooks, theory, briefing — passive knowledge
Practice with instructorGuided repetition; correction in real time
Solo practiceSelf-responsibility; consolidation
Experience over yearsPattern recognition, intuition; refined decisions

Skill decay: without regular practice, skills decline — even in experienced pilots. Hence EASA recommendation: 12 take-offs / landings per 90 days for currency.

Mental training

Mental training — deliberate mental walk-through of procedures without physical practice — improves flying skills at all levels:

Practice what?Method
Emergency proceduresWalk through engine-failure sequence in chair (5–10 min/day)
Approach proceduresStudy approach chart + fly mentally
Radio phraseologyMentally repeat standard calls
Pattern and crosswindVisualise correction inputs

Effectiveness: mental practice activates similar neural pathways as actual flying (sports psychology: Feltz & Landers 1983 meta-analysis). Especially effective before new procedures (e.g. first crosswind landing) or before demanding flights (e.g. new airfield).

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